“As professionals in these areas, we are so versed in regulations that we get so deep into the woods with management that 30 seconds after you start speaking, they are gone! They can’t even think about it anymore.”
Know your audience, prepare your topic and respect your listener.
Victor Mencarelli shares these 3 tips for effective communication in this Let’s Talk Risk! conversation.
Remember, effective communication is about connecting and making sure your message is heard. It is not meant to be an information dump on your audience. That is why, it is important to carefully consider the perspectives and preferences of your target audience. To some, details are important. Others want you to be brief, be quick and be gone!
Listen to this Let’s Talk Risk! conversation with Victor Mencarelli, which also includes an open discussion with a live audience. Jump to a section of interest using these timestamps.
00:02:13 Introduction
00:03:20 New regulation for personal care products as OTC products
00:05:40 Challenges for QA/RA professionals in communicating with senior leaders
00:07:15 An example of effective communication
00:08:35 An example of ineffective communication
00:11:46 Can we learn to be good communicators?
00:14:50 Audience Q&A and general discussion
00:29:20 Closing comments and key takeaways
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Suggested links:
Supercommunicators: How to unlock the secret language of connection, by Charles Duhigg
About Victor Mencarelli
Victor Mencarelli is currently the Director of Regulatory Affairs at Orveon Global where he leads all aspects of international regulatory affairs including registration, documentation and formulation review for new startup venture capital backed businesses in the cosmetics and personal care industry. He has more than 25 years of industry experience specializing in microbiology, toxicology and regulatory affairs. He holds a B.S. degree in Biology and an M.S. in Biotechnology regulatory affairs.
About Let’s Talk Risk! with Dr. Naveen Agarwal
Let’s Talk Risk! with Dr. Naveen Agarwal is a weekly live audio event on LinkedIn, where we talk about risk management related topics in a casual, informal way. Join us at 11:00 am EST every Friday on LinkedIn.
Disclaimer
Information and insights presented in this podcast are for educational purposes only. Views expressed by all speakers are their own and do not reflect those of their respective organizations.
LTR 56: How to communicate effectively with senior management