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Stéphanie Réau's avatar

Thank you, very interesting discussion ... I guess we also should take into account another parameter which could be the "duration" of the trend (sorry for my English). It allows to stay vigilant while not taking decisions too quickly?

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Roger Hill's avatar

I agree with your point. I think SPC can help. If a company is collecting this data, an XmR chart is an easy way to look for rate changes beyond what is normally expected. There are also methods to look at very rare events (1 or 2 per year) and charting them. I don't mean to say only use statistics, but I like using SPC and my gut instinct. Those interested can see Understanding Variation by Donald Wheeler.

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